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LONGCARE SERVICES

Computer & laptop repair in Sutherland Shire and Cronulla

Slow, crashing, infected or won't turn on? I diagnose and fix Windows and Mac computers at your home or office — or remotely in minutes. You get a fixed price before I start and a written summary when I finish.

Sound familiar?

  • Slow or freezing computer
  • Virus, pop-ups or ransomware warning
  • Won't start or blue screen
  • Lost files or failing hard drive

What we can help with

  • Hardware & software diagnosis
  • Virus and malware removal
  • Speed-up, start-up clean-up, updates
  • Data backup and recovery attempts
  • Written summary + 7-day workmanship guarantee

Quoted separately or referred

  • Parts (quoted separately, only with your OK)
  • Board-level / liquid-damage repair (referred to a specialist)

Any workmanship guarantee is in addition to your rights under Australian Consumer Law. Recovery of lost data cannot be guaranteed.

Computer & laptop repair, virus removal

On-site · 1 hr$149
Remote · 1 hr$129

AUD incl. GST. Base rates; location and time may affect the total.

  • Diagnosis and repair
  • Virus & malware removal
  • Speed-up and clean-up
  • Written job summary
Request a booking

Questions about this service

What if you can't fix my computer?

You only pay the $49 diagnostic fee — no labour charge. I'll explain the options, such as a replacement drive or a new machine, with no pressure.

Can you recover my files?

In most cases yes, if the drive is still readable. I always back up your files before making any changes.

Do you fix Macs?

Yes — macOS updates, slow Macs, email and iCloud problems, and data migration to a new Mac.

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Start with a conversation.

Tell Long what you need. Get clear advice and a price before any work begins.