Monthly IT Care Plans
Ongoing care for the technology you rely on
Monitoring, updates, backup checks and a familiar person to ask for help. Start with a suitability assessment; coverage is confirmed in your service agreement.
Home Care
Households & seniors
$29/month
- Remote monitoring of up to 3 devices
- Windows / macOS updates checked
- Antivirus & backup health check
- 30 min remote help every month
- Scam-email second opinion, any time
Recommended for small teams
Business Essential
Small offices, 1–20 staff
$49/user/month
- Device monitoring & patching
- Cloud backup of Microsoft 365 / Google
- Microsoft 365 / Google Workspace admin
- Unlimited remote support tickets
- New-starter & leaver setup
Business Secure + AI
Businesses handling client data
$89/user/month
- Everything in Business Essential
- Essential Eight hardening
- Phishing simulation & staff training
- AI tools set up with data rules
- Quarterly IT & security review
Plans are subject to a suitability assessment and written service agreement. Confirm device limits, fair-use support, response targets, backup storage, licensing costs and cancellation terms before subscribing. On-site labour, hardware and third-party subscriptions are quoted separately.
FAQ
Care Plan questions
Is there a lock-in contract?
No. Plans are billed monthly and you can cancel any time; cancellation takes effect at the end of the current month.
What happens if I need an on-site visit?
On-site work is quoted separately. Ask about member rates and availability before agreeing to your plan.
How many devices are covered?
Home Care covers up to 3 devices in one household. Business plans are per user and cover that user's computer and phone.
Can I start with a check-up?
Yes. Request an introductory conversation so we can discuss your devices, support needs and the plan scope.
Not sure which plan fits?
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