LONGCARE SERVICES
Remote IT support — Australia-wide, 24/7
Many problems can be fixed in minutes without a visit. I connect securely to your computer with your permission, fix the problem while you watch, and disconnect when we're done.
Sound familiar?
- Email or Outlook problems
- Software won't install or update
- Microsoft 365 / account sign-in issues
What we can help with
- Secure, one-time remote session (you approve access)
- Fix while you watch
- Extra time in 15-min blocks, only with your OK
Any workmanship guarantee is in addition to your rights under Australian Consumer Law. Recovery of lost data cannot be guaranteed.
Remote IT support (30 min)
Remote · 30 min$79
AUD incl. GST. Base rates; location and time may affect the total.
- Secure screen-share session
- Australia-wide, 24/7
- Extra time billed in 15-min blocks
Questions about this service
Is remote support safe?
Yes. You start the session, you see everything I do, and access ends when you close it. I will never ask for your banking details. If someone calls you unexpectedly offering 'remote support', hang up — that's a scam.
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